What Indianapolis Landlords Say About Us

Leaseway transformed my rental property experience. They found an excellent tenant within two weeks and handle everything so professionally. My ROI has increased 15% since switching to them. The monthly reporting is detailed and I always know exactly where my properties stand financially.

As an out-of-state investor, I needed a team I could trust completely. Leaseway's communication, detailed reporting, and proactive maintenance approach have been exceptional. They send photos of completed maintenance, flag issues before they become expensive, and I never have to worry about my Indianapolis portfolio.

The tenant screening process is thorough and the results speak for themselves. Zero evictions in three years. They've saved me countless hours and headaches. Before Leaseway, I was spending 15+ hours a month managing my duplexes myself. Now I spend zero.

I inherited a property from my parents and had no idea how to manage it. Leaseway walked me through everything, handled all the renovations needed, and had a qualified tenant placed within 18 days. The rent collection is automatic and I just get deposits in my account. Couldn't be simpler.

I managed my own properties for 8 years and was burned out. Leaseway took over all six units, improved the tenant quality, reduced my vacancy from 12% to under 4%, and actually increased my net income despite the management fee. The 24/7 maintenance line alone is worth the cost.

What sold me on Leaseway was the transparent pricing. No hidden maintenance markups, no surprise charges. The monthly statement breaks down every dollar and the online portal lets me see everything in real time. They also negotiated better rates with contractors than I was getting on my own.

We interviewed four property management companies before choosing Leaseway. The onboarding process was smooth, they handled the transition from our previous manager seamlessly, and the tenant communication improved immediately. Our tenants are happier and we're earning more. Win-win.

I had a tenant who stopped paying and was damaging the property. Leaseway handled the entire eviction process -- legal filings, court appearances, property turnover. They had the unit renovated and re-leased within 45 days. The eviction protection saved me thousands in legal fees.

I've worked with three different PMs in Indianapolis and Leaseway's reporting blows the others away. Monthly owner statements with full expense breakdowns, year-end tax packages, and real-time access to maintenance history. As a numbers person, this is exactly what I need.

Overall very happy with Leaseway. Tenant quality is excellent and the properties look better than when I managed them myself. There was one instance where a maintenance update took 48 hours instead of the usual 24, but they acknowledged it and it hasn't happened since. Would still highly recommend.

Since Leaseway took over, my rent collection rate went from about 90% to over 98%. They're firm but fair with tenants and handle late payments professionally. The automated payment system makes it easy for tenants to pay on time. My cash flow has never been more predictable.

My Brownsburg property had a serious plumbing issue that could have cost $15,000+. Leaseway's maintenance coordinator got three quotes, negotiated a fair price, oversaw the work, and kept me informed the entire time. Final cost was under $8,000 with no tenant disruption. They genuinely protect your investment.